Course Curriculum
Our Culture and Core Beliefs
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Welcome to Tom Nox
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Tom Nox Talking Points
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Organizational Best Practices
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Sales Basics
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Advanced Sales Techniques
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- "MOE" Training (6:20)
- The Theory of Relativity... In Sales (4:14)
- Authenticity (1:35)
- B.E.C.W.I.C.I.V. (2:50)
- Body Language - First Impressions! (4:42)
- Body Language - Posture! (3:53)
- Body Language - Eye Contact! (2:00)
- Body Language - Smile! (0:45)
- Body Language - Nod! (1:44)
- Body Language - Location! (1:13)
- Validation (6:00)
- Go For No (9:40)
- Overcoming Objections (8:08)
- Identifying Non-Communicated Price Objections (7:24)
- Handling Complaints - the UWM Way (4:59)
- Prospecting (1:22)
- The Art of Stacking (3:13)
- Justify Expensive Purchases (6:46)
- Point of Sale = Death? (5:06)
- Phone Training (6:23)
- The "4 I's" For Phone (1:16)
- Shoplifting (8:05)
Sales Techniques - Live Demo's
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- Self-Conscious About Body (3:07)
- Behind the Scenes - "Self-Conscious About Body" (2:09)
- Doesn't Need Anything (4:27)
- Behind the Scenes - "Doesn't Need Anything" (7:03)
- Loud and Egotistical (2:20)
- Image-Driven (4:10)
- Behind the Scenes - "Image-Driven" (3:29)
- Fashion Know-It-All (3:41)
- Behind the Scenes - "Fashion Know-It-All" (2:37)
- Vain, Proud (3:32)
- Behind the Scenes - "Vain, Proud" (5:47)
- Difficult to Please (4:30)
- Behind the Scenes - "Difficult to Please" (3:46)
- Quiet Ego (2:43)
- Behind the Scenes - "Quiet Ego" (5:17)
- Condescending_toward_sales_person (4:20)
- Status-Driven (3:25)
- Behind the Scenes - "Status-Driven" (4:23)
- Keeping Up With the Jones' (2:49)
- Just Wants to Hang Out (2:33)
- Behind the Scenes - "Just Wants to Hang Out" (2:06)
- Low-End, Price Conscious (4:58)
- Behind the Scenes - "Low-End, Price Conscious" (4:16)
- Stubborn (1:53)
- Behind the Scenes - "Stubborn" (3:47)
- High-End, Price-Conscious, Brand-Driven (4:34)
- Negotiator (6:16)
- Quality-Driven (4:32)
Client Profiles
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Door Entry Example Interactions
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