Course Curriculum
DOWNLOAD YOUR NOTES PAGE HERE
Available in
days
days
after you enroll
Greeting Customers at the Front Door
Available in
days
days
after you enroll
- Heard About Store 'Through the Grapevine' (0:25)
- Customer Wants to be Left Alone (0:23)
- Looking for Suit - Been In Before, Never Purchased (0:17)
- Looking for Suit - Never Been In Before, Just Walking By (0:30)
- Looking for Suit - Existing Customer (0:15)
- Looking for Suit - Never Ben In Before, Found UWM via Google Search (0:18)
- Looking for Suit - Referral; Sales Does Not Know Person Who Referred (0:23)
- Looking for Suit - Referral; Sales Knows Person Who Referred (0:23)
Greeting Customers at the Back Door
Available in
days
days
after you enroll
Elevator Interactions
Available in
days
days
after you enroll
- Existing Customer Looking for a Suit (0:12)
- Picking Up a Suit - Customer You Don't Recognize (0:15)
- Picking Up a Suit - Sales Doesn't Remember Customer (0:16)
- Picking Up a Suit - Sales Knows Customer (0:14)
- Accidental Parking - Local; Never Ben In (0:29)
- Accidental Parking - In a Hurry (0:14)
- Accidental Parking - Not In a Hurry (0:36)