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Greeting Customers at the Front Door
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Heard About Store 'Through the Grapevine' (0:25)
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Customer Wants to be Left Alone (0:23)
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Looking for Suit - Been In Before, Never Purchased (0:17)
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Looking for Suit - Never Been In Before, Just Walking By (0:30)
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Looking for Suit - Existing Customer (0:15)
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Looking for Suit - Never Ben In Before, Found UWM via Google Search (0:18)
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Looking for Suit - Referral; Sales Does Not Know Person Who Referred (0:23)
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Looking for Suit - Referral; Sales Knows Person Who Referred (0:23)
Greeting Customers at the Back Door
Elevator Interactions
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Existing Customer Looking for a Suit (0:12)
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Picking Up a Suit - Customer You Don't Recognize (0:15)
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Picking Up a Suit - Sales Doesn't Remember Customer (0:16)
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Picking Up a Suit - Sales Knows Customer (0:14)
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Accidental Parking - Local; Never Ben In (0:29)
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Accidental Parking - In a Hurry (0:14)
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Accidental Parking - Not In a Hurry (0:36)
